How are the artworks printed?
All Prints and Mini Prints are digitally printed on 300 gsm laid paper and High Quality pigments. This type of paper is subtly ribbed by the manufacturing process, providing a beautiful texture that remembers an art canvas with very rich and vibrant colours.
Each print is signed, stamped and embellished by me in order to offer a unique product.
To preserve your print life, please, protect them from direct sunlight and humidity.
How are the items packaged?
All print orders are packaged inside a plastic cello-bag with a heavy cardboard, and wrapped in a cardboard envelope for a safe journey.
The mini-prints sets are also packaged with a C5 brown kraft envelope.
What shipping methods do you use?
All orders, domestic and international, are shipped via Correos, provided by certified mail (with tracking number).
When will I receive my order?
All orders are posted once-weekly. From time of posting, time frames via regular post are:
-Spain: 2-7 working days.
-Worldwide: 10-30 working days.*
Notice depending postal services and holidays, this times can change slightly.
*INTERNATIONAL BUYERS: Please, note that I cannot be held responsible for any additional customs charges.
How do I check the status of my order?
You will receive a shipping confirmation e-mail once your order has been shipped. This confirmation will include the tracking number for your package.
How can I pay?
You can pay through Paypal. You can pay through Paypal. All payments accepted on the site are processed by PayPal, and as such, your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).
*SPAIN RESIDENTS: If you prefer to pay through bank deposit or wire transfer, please, contact me via mail (firstname.lastname@example.org) and I will send you more details.
How do I use a discount code in your shop? Is there any discount code active now?
Upon adding products to the cart, you can enter a discount code in the input field labeled 'discount' and then click the 'update total' or 'apply' button.
Stay tuned to my social media accounts to see if is there a coupon discount active. Subscribe to my newsletter to receive news, discounts and goodies.
Can I return my print?
Products are non-refundable and returns are not accepted. Only if your print arrives damaged, it will be changed to another if stock allows.
I’ve seen your phone cases / stationery / other items online, where can I buy them?
Find my phone case collection at the Australian company The Dairy, here: http://thedairy.com/collections/cristina-alonso
Discover my Stationery Collections with the Spanish brand Adelita Adelita here: http://adelitaadelita.com/57-papeleria
Can I use/reproduce any of your existing images for me or my business?
All prints purchased on my shop are for personal display only. Artwork is copyright © Cristina Alonso and purchasing a print does not allow you to reproduce it in any way.
To discuss the possibility of licensing my existing artworks for your bussines , professional commissions or partnership enquiries , just drop me a line at email@example.com.
Can I share your images on Social Media?
Absolutely! Feel free to share my work on your channels (Instagram, Facebook, Twitter, Tumblr, Pinterest, etc.) with no-commercial purposes. Just please add in a credit of @cristinaalonsoillustration / Illustration by Cristina Alonso. A hashtag #cristinaalonso or a link to my website www.cristinalonso.com is also greatly appreciated. Thank you!
My very best wishes, Cris. Xx